Frequently Asked Questions

We work closely with venues to ensure guests have all the information they need. Please get in touch with our friendly team at the Barrie Wells Trust for further queries.

Nomination procedure

Anyone aged 18 or above can nominate a child for an event – a parent/guardian, medical professional, social worker, relative or friend. If the parent/guardian is not the nominator, we request that the parent/guardian of the child is informed before the nomination form is submitted.

A child must be diagnosed with a physical illness or disability that is serious or life limiting.  A child must be aged between 8-18 to attend a Box4Kids sports event or 6-18 to attend a Box4Kids entertainment event or Family Jockey Club Day.

You can apply directly on our website or by sending a completed nomination form to us via email or post.
Due to the popularity of Box4Kids events and the scheme relying on boxes being donated, unfortunately we cannot guarantee that you will be offered an event or an event of your choice.

Box4Kids is an initiative organised by the Barrie Wells Trust which provides children and a family member with the opportunity to watch sports and entertainment as a VIP from an executive box.

In order to create VIP Box4Kids experiences, we rely on the donation of executive boxes from companies and box holders. We have events across a wide variety of sports including; football, rugby, horseracing and many more, as well as events at entertainment arenas, including pop concerts and shows such as Disney on Ice and WWE.

You will hear from us once we can offer an event – if you do not hear from us that does not mean that you have been unsuccessful.

Please note that we cannot respond to every enquiry and cannot guarantee an event with every application.

For all sports and entertainment events, a child is allowed to bring one guest who must be aged 18 or over and take full responsibility for the child they are accompanying. For our Jockey Club Family Day events we are able to offer a child three additional guests (either one adult & two children OR two adults & one child).

Before the event

Your invitation will be sent out approximately 1-2 weeks before the event with all the details you require. In some cases when we are given a box last minute, you may receive your invitation less than a week before the event. We will always ensure you have all the necessary information before the day.

In some cases the venue will provide the Barrie Wells Trust with disabled car parking permits in advance, however these are usually very limited. Please do not contact the venue for parking as we will have already pre-arranged this if it is possible. We advise you pre-book parking in advance or contact us directly.
Please let us know as soon as possible about any dietary or mobility requirements you have. That way we can provide the venue with enough notice to accommodate your needs.
Yes, as long as they are 18 years old or over. Please inform us of your guest change straight away as we may need to notify the venue.
As Box4Kids is centred on creating a VIP experience for seriously ill and disabled children we only allow one guest per child at the majority of our events. At our Jockey Club Family Days we are able to offer a nominated child three additional guests who are either one adult and two children OR two adults and one child.

If for any reason you are unable to attend the event, then please contact us at the office as soon as possible on 01524 590600 (office hours are 8:30am – 5pm Monday to Friday). If you are unable to get hold of us at the office then please contact the number provided on your invitation.

On the day

Dress codes differ at each venue. All relevant information regarding the dress code for your Box4Kids event will be included in your invitation.
All relevant information regarding parking will be included in your invitation. The venue’s website will also provide you with further information.
Your Box4Kids experience will usually include food and soft drinks, details of which will be included in your invitation. Any further refreshments you require can be purchased on the day. You may also want to buy merchandise or a programme from the event.

There will be a number of other children attending with their guest, however, exact numbers depend on the size of the executive box and number of tickets donated. There will also be at least one Box4Kids host in attendance to ensure everything runs smoothly. Everyone in the box on the day will be guests of Box4Kids.

*To ensure you are best prepared for your Box4Kids event, we recommend that you also check the venue’s website for up to date information.


It is lovely that you would like to tell us all about the Box4Kids event you attended. Please send it to the following email or postal address:-

Post:    Barrie Wells Trust, CityLab, 4-6 Dalton Square, Lancaster, LA1 1PP

Firstly, we are delighted that you would like to be involved with Box4Kids; we are always looking for new opportunities that we can offer to deserving children throughout the UK. To get in contact please email; or call the office on 01524 590600.

It is great that you would like to be part of our growing Box4Kids initiative. To get in contact please email; or call the office on 01524 590600.

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